February marked the launch of the City of Winston-Salem’s citizen access online permitting system. Timmons Group, a leading provider of geospatial solutions, contracted with the City to implement a public-facing PLL (Permitting, Licensing, and Land) Portal to better manage the influx of permits and inspection requests that are submitted to the City by Contractors.
The PLL Portal, dubbed buildIT, is a map-based solution that offers two levels of access: Guest and Contractor. Guest access allows users to search for permits, view permit status, and make online payments. In addition to these features, Contractor access allows licensed contractors to apply for trade permits and schedule inspections directly through buildIT.
Timmons Group’s Portal for Cityworks® Server PLL is focused on enhancing contractor and citizen access to permits and inspections through a custom web interface. This capability includes the application of, management of, and scheduling of permits utilizing a public facing website. Additionally, the Portal plugs into numerous point of sale and payment management systems like PayPal to enable seamless online payments.
The City of Winston-Salem, and its surrounding Forsyth County, is a rapidly growing community that spans over 400 square miles and has a population of nearly 360,000 residents. The City was looking to implement an online inspections and permit management system that could keep up with the City’s growth. Increased land development activity and urban renewal efforts have resulted in a higher volume of permits and inspections than the City’s previous system could manage.
“We’ve already seen buildIT process 90 permits in a day,” said Project Manager Michael Edwards. “That number will grow as the City grows, and buildIT will be able to keep up with the increased demand.”
Timmons Group’s Asset Management division is a Cityworks® Platinum Implementation and Strategic Development Partner.
About Timmons Group
Timmons Group is a leading provider of geospatial, information architecture and engineering services focusing on developing intuitive, enterprise geospatial web applications, highly-usable, cross-device mobile applications, and integrated, geospatially-enabled enterprise solutions. Timmons Group develops innovative solutions across multiple platforms, including web, web-based mobile / HTML5, and native mobile operating systems. Timmons Group is a privately held ENR 500 company and maintains a strong business partner relationship with Esri. Timmons Group has been a recipient of both the Esri Business Partner of the Year award and the Esri Foundation Partner of the Year award. For more information, visit www.timmons.com.