In a first, resorts to use IPS apps for efficient management
Indoor Positioning Systems abbreviated as IPS in the tech world, has found takers from various business sectors; a technology which earlier had been put to use in medical facilities and shopping malls in the past few years.
Now, resorts’ managements are quite keen on adopting this technology for better management of their facility in a bid to enhance customer experience. A resort manager expressed that they have been testing a few apps before making a choice which suits their unique requirements.
The head of Srisys, a US based software firm has notes that, “Resort Managers are constantly engaged in the process of providing the best experience to their visitors while at the facility. A comprehensive IPS app with advanced features should be their choice amongst the many available in the market. The Pigeon app which we have developed provides 360 degree solutions for efficient resort management.”
Based on Geolocation technology, Pigeon’s customized features for resorts management include point to point indoor wayfinding, pre-planned routing, event planning, scheduling & hosting, asset tracking, location-based notifications, emergency management tips and alerts, etc.
Resort managers gain immensely from this app as it eventually impacts customer experience. Not just the physical infrastructure but owners of these facilities can manage the entire venue effortlessly. By engaging customers with this app, owners can generate precise consumer data which can help them draw better business strategies to increase their bottom line.
For visitors, an indoor navigation app would let them plan their day ahead so that they can visit as many attractions as possible and maximize their day at the venue. Pigeon gives them flexibility to reserve assets, register for events, receive special offers and coupons, and get safety tips, etc. right on their smart phone.
The Pigeon app is poised to support resorts in their operations and enhance visitor experience like never before.