Website City of Casper
Assigned to: Information Technology
Incumbents are responsible for managing complex information technology projects including research, development, implementation and maintenance. Responsibilities may include researching and testing database applications; developing system reports; training system users; performing system backups and exploring new technologies. Receives general supervision from higher level supervisory and management staff.
Typical Class Essential Duties:
1. Manages complex, City-wide and/or interdepartmental information technology projects including research, development, conversion, installation, upgrade, and maintenance.
2. Provides coordination, guidance, and oversight of all phases of a project including initiation, planning, implementation, monitoring and close-out.
3. Plans, organizes, and defines project requirements, methods and end objectives in consultation with end users; performs risk assessments; develops concept documents, impact analyses, stakeholder analyses, and draft process documentation; coordinates project activities with City employees, user representatives, and outside vendors.
4. Interviews, analyzes, and documents end user work processes and information technology requirements; conducts system walk-throughs and technical reviews; develops or refines specifications including evaluating and testing vendor packages for conformance with user requirements and priorities.
5. Conducts research and analysis of emerging technologies that will increase the City’s efficiency and effectiveness; identifies ways to add new functionality to existing systems.
6. Develops requests for proposals for modified or replacement systems; evaluates proposals and makes recommendations; ensures contract compliance with City standards and specifications; reviews design documents to ensure technical integrity; reviews and updates deliverables; troubleshoots complex issues and identifies modifications needed in existing applications to meet changing user requirements.
7. Plans, schedules, and conducts training classes and demonstrations; determines training objectives and requirements; prepares training materials, reference guides, and user manuals.
8. Stays abreast of new trends and innovations in technology related to City operations; researches, recommends, and evaluates vendor solutions and technologies; implements improvements; works with staff to maintain, revise, or improve operations and systems.
9. Represents the City of Casper by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner while continuously maintaining a positive customer service demeanor.
10. Follows all City safety procedures. Reports all accidents/incidents immediately to supervisor.
11. Performs other duties of a similar nature or level.
Knowledge (position requirements at entry):
Knowledge of:Advanced principles and practices of computer systems management, analysis, design, and maintenance.
Advanced data management theory, principles and practices and their application to a wide variety of services and programs.
Current trends and innovations in IT project management.
Project management principles, practices, and structures.
Applicable Federal, State, Local and City government codes, rules and regulations relating to the various aspects of systems and database administration.
Record maintenance systems and techniques.
Research methods and techniques.
Data analysis methods.
Mathematical and statistical principles.
Customer service principles.
Abilities (position requirements at entry):
Ability to:Identify technology needs.
Conduct complex research projects on a wide variety of software issues, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
Manage multiple projects at the same time.
Research, develop, and recommend cost-effective technical system improvements.
Prepare clear and concise program documentation, system and user procedures, reports of work performed, and other written materials.
Create and review reports; perform analysis.
Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
Create manuals and train employees.
Follow applicable federal, state, and local laws, rules, and regulations.
Maintain a neat and professional appearance.
Communicate effectively verbally and in writing.
Follow written and verbal instructions and direction.
Establish and maintain effective working relationships with those contacted in the course of work.
Skills (position requirements at entry):
Skill in:Organizing, evaluating, and comprehending technical data.
Analyzing technical problems.
Speaking in public.
Providing customer service.
Compiling, analyzing, and summarizing information.
Oral and written communication, sufficient to exchange or convey effective information and to give/receive work direction.
Operating modern office equipment, software and operating systems/applications.
Training, Experience & Certifications:
Training and Experience (positions in this class typically require):Minimum of three years’ experience in project management.
Associate’s Degree in Computer Science, Information Technology, or a closely related field.
Bachelor’s degree preferred.
Licensing and Certification Requirements (positions in this class typically require):
Licensing Requirements:Possession of, or ability to obtain, a valid Wyoming Driver’s License.
Ability to obtain PMI Certified Project Management Associate designation within one year of hire.
To apply for this job please visit www.governmentjobs.com.